New Holland Fiat's Spare Parts Business was established
in year 1997 to cater to the Ford tractors with a mission to continuously create
superior value for our customers, shareholders, employees and business partners,
by together building and growing a ground business network in India and achieving
industry leadership and world class standards in both products and processes.
Gradually Ford Tractors gave way to New Holland (our flagship brand) in India. As
the tractor population of New Holland in India increased, the Parts Operations Team
actualizing its mission, continued to serve requirements of Ford Tractor customers
along with owners of New Holland tractors.
Our objective is to make available spare parts to New Holland consumers at right
time, right place, in right quantity and at right price. We have exercised the multi-channel
distribution to make Original New Holland spares available to each and every New
Holland tractor owner. Today, India Parts Operations, through strong network of
Dealers and Stockists, stands strong as a backbone to New Holland's after sales
and service. Our planned sourcing, efficient warehousing operations and synergized
marketing, enables parts team to extend its support to customers not only in the
remotest corners of India but also to our business ventures abroad in North America,
Brazil, Modena (Italy) and Southeast Asia to name a few.